Repair Policy

 

Made to Last.

At Sense Activewear, we believe exceptional activewear should be worn, loved, and lived in—not discarded.

 

Our Second Life by SENSE CARE™ program is our commitment to extending the life of every Sense piece through professional repairs, helping you enjoy your activewear for years to come.


Because true sustainability begins with caring for what you already own.

ALL REPAIRS ARE FREE

Every eligible repair under Second Life by SENSE CARE is provided free of charge.

Whether it's a loose stitch, minor seam separation, or another repairable issue, our team will restore your garment whenever possible—because we believe quality should last.

 

WHAT WE CAN REPAIR

  • Our team may be able to repair:
  • Loose stitching or seams
  • Minor seam separation
  • Elastic adjustments or replacement (where possible)
  • Small manufacturing-related issues
  • Other repairable issues, subject to assessment

 

Each repair request is individually reviewed to ensure the best possible outcome.

ELIGIBILITY

To qualify for Second Life by SENSE CARE:

  • Your item must be an authentic Sense Activewear product.
  • The garment must be clean and freshly washed before being sent to us.
  • The damage must be repairable.
  • Repairs are subject to inspection and approval.
  • Items with severe damage beyond repair may not qualify.

1

SHIPPING

Customers are responsible for shipping their item to Sense Activewear.

To help reduce costs and environmental impact:

  • If you place a new order while your repair is being completed, we'll
  • gladly include your repaired item in the same shipment at no additional return
  • shipping cost.
  • If there is no outgoing order, return shipping will be charged at our standard shipping rate.

HOW TO REQUEST A REPAIR

Please email us at:

sensebysog@gmail.com

 Include:

  • Your Order Number (if available)
  • Photos of your item
  • A brief description of the repair needed
  • Our team will review your request and provide the next steps.